1 Introduction
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the User", "you" or "your") and oma55 ("oma55", "we", "us" or "our") governing your use of the oma55 website located at https://oma55.click and all related content, features and services made available through that domain (collectively, "the Platform").
By accessing the Platform, creating an account, making a deposit, accepting a promotion or participating in any game or betting activity, you confirm that you have read, understood and agreed to be bound by these Terms in their entirety, together with the oma55 Privacy Policy and Responsible Gambling Policy, each of which is incorporated into these Terms by reference.
Important notice for Malaysian users: oma55 is an information and entertainment platform for adults aged 21 and above only. Players are solely responsible for verifying whether online gambling is permitted in their jurisdiction before creating an account. Nothing in these Terms constitutes legal advice.
2 Definitions
In these Terms, the following expressions carry the meanings assigned below unless the context requires otherwise:
- "Account" means a registered user account created on the Platform.
- "Balance" means the total of real-money and eligible bonus funds held in an Account at any given time.
- "Bonus Funds" means promotional credits or free-play allocations that may be subject to separate wagering conditions.
- "Content" means all text, images, software, data, games, odds and other materials made available through the Platform.
- "Deposit" means a transfer of real money into an Account using a supported payment method.
- "KYC" means the Know Your Customer identity and address verification process described in Clause 4.
- "Platform" has the meaning given in Clause 1.
- "Real-Money Play" means any wager placed using real funds from the Account Balance, excluding Bonus Funds where separately categorised.
- "Wagering Requirement" means the minimum total bet turnover that must be completed before Bonus Funds or associated winnings become eligible for withdrawal.
- "We / Us / Our" refers to oma55, the operator of the Platform.
- "You / User" refers to any individual who accesses or uses the Platform.
3 Account Eligibility
Use of the Platform is strictly limited to persons who satisfy all of the following eligibility criteria at the time of registration and throughout the life of their Account:
- You are at least 21 years of age. oma55 does not permit users under the age of 21 to register or participate in any real-money activity on the Platform.
- You are accessing the Platform in a jurisdiction where online gambling is not expressly prohibited by applicable law. It is your personal responsibility to determine the legal status of online gambling in your location.
- You are acting on your own behalf as an individual and not as an agent or representative of any third party.
- You are not currently subject to a self-exclusion order with oma55 or any other gambling operator that would restrict your participation.
- You do not hold an existing Account on the Platform. Each user may register only one Account. Holding multiple Accounts is prohibited and may result in permanent suspension.
- You have not been previously excluded, suspended or banned from the Platform for a conduct-related reason.
If you do not meet these eligibility requirements, you must not register an Account or use the Platform. Any winnings generated by an ineligible user may be declared void and forfeited.
4 Account Registration and Verification
4.1 Accurate Information
When registering, you must provide complete, accurate and up-to-date information including your full legal name, date of birth, country of residence, email address and any other fields required during sign-up. You must update your Account details promptly if any information changes. Providing false, misleading or incomplete information is a breach of these Terms and may result in Account suspension and forfeiture of funds.
4.2 Know Your Customer (KYC) Verification
oma55 may require you to complete KYC verification at any stage, including before your first withdrawal or when your Account activity triggers a review threshold. Standard KYC documentation may include:
- A valid Malaysian government-issued identity document such as a MyKad, driving licence or passport.
- Proof of current address such as a utility bill or bank statement dated within the last three months.
- A clear selfie photograph holding the submitted identity document.
- Any additional documentation that oma55 considers reasonably necessary to complete the verification.
Verification review typically takes 24 to 48 hours from the time all documents are received in acceptable quality. oma55 reserves the right to suspend withdrawal processing until verification is satisfactorily completed.
4.3 Account Security
You are responsible for maintaining the confidentiality of your login credentials. You must not disclose your password, one-time security codes or authentication tokens to any other person. Notify oma55 support immediately if you suspect unauthorised access to your Account. oma55 will not be liable for losses arising from your failure to keep credentials secure.
4.4 One Account per User
Each person may hold only one registered Account. Duplicate accounts will be closed and any associated Bonus Funds will be forfeited. Real-money balances in duplicate accounts may be reviewed and subject to additional checks before any release is considered.
5 Deposits and Payments
5.1 Supported Payment Methods
oma55 may support various payment methods for Malaysian users, which may from time to time include Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, DuitNow, FPX, Bitcoin (BTC), Ethereum (ETH), Tether (USDT) and other methods listed in the Account deposit area. Available methods, minimum deposit amounts and processing times are subject to change without prior notice.
5.2 Deposit Conditions
- All deposits must be made from payment methods registered in your own name. Third-party deposits are prohibited.
- Minimum and maximum deposit amounts are as displayed in the deposit section at the time of the transaction.
- oma55 does not accept deposits from sources connected to illegal activity.
- Deposits made by cryptocurrency are subject to network confirmation requirements and current exchange-rate conversions at the time of processing.
5.3 Currency
Unless otherwise specified, Account balances are displayed in Malaysian Ringgit (MYR). Deposits made in other currencies may be converted at the applicable rate displayed during the transaction. oma55 is not responsible for exchange-rate fluctuations or conversion fees levied by your payment provider.
All funds deposited into your oma55 Account are intended solely for entertainment purposes on the Platform. They do not accrue interest and do not form a debt owed to you unless a valid withdrawal request is pending.
6 Withdrawals
6.1 Eligibility to Withdraw
Withdrawal requests are subject to: (a) successful completion of KYC verification; (b) satisfaction of any applicable Wagering Requirements on Bonus Funds; (c) the withdrawal amount falling within current minimum and maximum limits; and (d) the Account being in good standing with no pending investigations.
6.2 Processing Times
oma55 targets the following indicative processing timelines, which are not guaranteed and may be extended by bank operating hours, public holidays, KYC reviews or security checks:
- E-wallet withdrawals (e.g., Touch 'n Go eWallet, GrabPay, Boost): typically 5 to 30 minutes after approval.
- Malaysian bank transfers (e.g., Maybank, CIMB, Public Bank, Hong Leong, DuitNow, FPX): typically 1 to 3 business days.
- Cryptocurrency withdrawals: subject to network confirmation times, typically 30 minutes to several hours.
6.3 Withdrawal Method
Withdrawals must be directed to the same payment method used for the most recent deposit, unless oma55 approves an alternative method following a written request and additional verification. This policy exists to prevent money laundering and protect account holders.
6.4 Withdrawal Limits
Minimum and maximum withdrawal amounts are displayed in the withdrawal section. oma55 reserves the right to process large withdrawal requests in instalments subject to applicable Account tier limits and ongoing verification requirements.
7 Promotions and Bonuses
7.1 General Bonus Conditions
All oma55 promotions, including welcome bonuses, reload offers, cashback programmes, VIP tier rewards and special event incentives, are subject to individual promotion terms displayed at the time of the offer. Users must read and accept those terms before claiming a bonus. Claiming a bonus constitutes agreement to its specific conditions.
7.2 Wagering Requirements
Bonus Funds and any winnings generated from Bonus Funds are subject to Wagering Requirements before becoming eligible for withdrawal. The applicable multiplier, eligible game categories, excluded game titles, time limits and minimum odds (for sports) will be stated in the individual promotion terms. Failure to meet requirements within the stated period will result in the forfeiture of Bonus Funds.
7.3 Abuse and Misuse
oma55 monitors Account activity for patterns consistent with bonus abuse, including but not limited to: opening multiple accounts to claim the same offer, placing offsetting bets to reduce risk ("hedging"), and systematically exploiting low-edge games to fulfil Wagering Requirements. oma55 reserves the right to void Bonus Funds and associated winnings, and to close Accounts, where abuse is reasonably identified.
7.4 Alteration and Withdrawal of Promotions
oma55 may modify, suspend or withdraw any promotion at any time with reasonable notice where practicable. Changes do not affect bonuses already validly accepted and in the process of fulfilment at the time of announcement.
8 Game and Betting Rules
Each casino game, live dealer table, sports market and instant game available through the Platform is governed by its own individual game rules. You are responsible for reading and understanding the applicable rules before placing any wager. Key principles that apply across all game types include:
- Wagers accepted and confirmed by the Platform are final and cannot be cancelled by the User after the applicable betting window has closed.
- Published Return-to-Player (RTP) percentages are theoretical long-term averages and do not guarantee results in individual sessions.
- Live dealer and sports results determined by the relevant game system or sporting authority are final, subject to any documented error-correction process described in the relevant game rules.
- Minimum and maximum stake limits are as displayed within each game or market at the time of betting.
- oma55 is not responsible for losses arising from a User's misunderstanding of game rules, odds presentation or bet selection.
- In the event of a technical failure that interrupts a game round or bet settlement, oma55 will apply the relevant game provider's documented fair-play resolution procedure.
9 Prohibited Conduct
The following conduct is strictly prohibited on the Platform. Engaging in prohibited conduct may result in immediate Account suspension, forfeiture of balances and, where applicable, reporting to relevant authorities:
- Registering more than one Account on the Platform.
- Providing false, forged or fraudulently obtained identity or payment documents.
- Using the Platform in connection with any form of money laundering or financing of criminal activity.
- Using automated software, bots, scripts or any other artificial means to interact with the Platform.
- Colluding with other users to gain an unfair advantage in any game or betting activity.
- Exploiting software errors, display glitches or calculation errors to obtain winnings that would not have occurred under correct operation.
- Allowing any third party to operate your Account or transferring Account credits to another user.
- Attempting to circumvent any responsible gambling restriction or self-exclusion measure applied to your Account.
- Engaging in any activity that disrupts, overloads or interferes with the Platform infrastructure.
10 Intellectual Property
All Content on the Platform, including the oma55 brand name, logo, page layouts, graphics, text, game interfaces and software, is the property of oma55 or its licensed content suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal entertainment in accordance with these Terms.
You must not reproduce, distribute, modify, publicly display, reverse-engineer or commercially exploit any Platform Content without our prior written consent. Any unauthorised use terminates the licence granted above and may give rise to legal claims.
11 Limitation of Liability
To the fullest extent permitted by applicable law, oma55 excludes all liability for:
- Any loss of winnings, profits, revenue, data or goodwill arising from your use of or inability to use the Platform.
- Any interruption, delay, suspension, error or security breach affecting Platform access that is beyond our reasonable control.
- The accuracy, completeness or currency of any game information, odds, statistics or promotional content displayed on the Platform.
- Decisions made by you based on information contained on the Platform.
Nothing in these Terms limits liability for fraud, personal injury caused by our negligence or any other liability that cannot be excluded by law. Where the Platform is accessed in jurisdictions that do not permit limitation of implied warranties or consequential damages, the above limitations apply only to the maximum extent permitted in that jurisdiction.
12 Responsible Gambling
oma55 is committed to promoting responsible entertainment. Gambling carries financial risk and should never be treated as a source of income or a means of addressing personal or financial difficulties. Key responsible gambling principles governing the Platform include:
- The Platform is open only to adults aged 21 and above.
- Users may request deposit limits, session time limits, loss limits or cooling-off periods through their Account settings or by contacting support.
- Users who wish to self-exclude may request a temporary or permanent self-exclusion by contacting oma55 support. Self-exclusion requests will be actioned promptly and the Account will be restricted for the agreed period.
- Users must not attempt to open a new Account while a self-exclusion is in force.
For comprehensive guidance on responsible gambling, please review the full Responsible Gambling page.
13 Account Suspension and Termination
13.1 Termination by oma55
oma55 may suspend or permanently close an Account with immediate effect and without prior notice in circumstances including, but not limited to: breach of these Terms; confirmed identity fraud or document forgery; suspected money laundering or criminal activity; registration by an ineligible person; failure to complete KYC within a reasonable timeframe; or at the absolute discretion of oma55 management where continued operation of the Account is considered contrary to the Platform's integrity.
13.2 Consequences of Termination
Upon termination for cause, oma55 reserves the right to forfeit Bonus Funds and any winnings generated through conduct that violates these Terms. Verified real-money balances not associated with the violating conduct will be reviewed and handled in accordance with applicable policies. Users will be notified of the outcome where reasonably practicable.
13.3 Voluntary Account Closure
You may close your Account voluntarily at any time by contacting oma55 support. Before closure, any pending wagers will be resolved and eligible balances will be withdrawn to your registered payment method, subject to standard verification and processing requirements.
14 Amendments to These Terms
oma55 may update these Terms at any time. Revised Terms will be published on this page with an updated "Last Updated" date. Where changes are material, we will use reasonable endeavours to notify active users via the Platform's notification system or by email to the address registered on the Account.
Your continued use of the Platform following the publication of revised Terms constitutes your acceptance of the changes. If you do not agree with amended Terms, you should cease using the Platform and may request voluntary Account closure as described in Clause 13.3.
15 Governing Law and Disputes
These Terms shall be construed and governed in accordance with applicable law. In the event of any dispute arising from or related to your use of the Platform, these Terms or any promotion, both parties agree to attempt resolution through good-faith negotiation in the first instance.
oma55 will make reasonable efforts to investigate and respond to all formal disputes submitted in writing to the support email address stated in Clause 16. A response will be provided within a reasonable period, typically no longer than 14 calendar days from receipt of a complete and clearly described complaint.
16 Contact Us
If you have any questions about these Terms, wish to make a formal complaint or need to request an Account action such as self-exclusion, deposit limit adjustment or account closure, please contact oma55 using the details below.
Support email: [email protected]
This email address is provided as plain text. Please do not send sensitive documents such as identity verification files to this address without first receiving a secure upload link from the oma55 support team.
Support is available 24 hours a day, 7 days a week. Response times may vary during high-demand periods, but we target an initial reply within 24 hours for non-urgent queries and as promptly as possible for urgent Account matters such as self-exclusion requests.